Return & Refund Policy

Thank you for your interest in our products! Since all items on our website are made exclusively to order, we do not accept returns due to changes in purchasing decisions or other reasons unrelated to manufacturing defects.

However, if the ordered product has manufacturing defects or brand-related faults, we commit to offering a refund, as follows:

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1. Accepted Defects for Return

We accept returns solely for manufacturing issues, including:

• Loose seams

• Damaged materials

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2. Return Procedure

To initiate a return, please contact us within 14 days of receiving your order and provide clear evidence (e.g., photos) of the detected defects. Our team will assess the claim and guide you through the process if your return request qualifies.

3. Return Shipping Costs

For approved defect-related returns, we will cover the costs of return shipping and ensure the delivery of a replacement item.

We aim to make your shopping experience as smooth as possible. Each item is carefully inspected before dispatch to ensure it meets our quality standards.

For assistance or questions, please feel free to reach out to our customer support team.

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