Privacy Policy

ramonabizbac.com is managed by, and the property of SC. Bizbac R. Design SRL (hereinafter referred to as ramonabizbac.com or “we”). We recognize the importance of protecting the privacy of personal and financial information. We have instituted strict policies and security measures to protect the information you provide us.

This privacy policy describes how Ramona Bizbac collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from ramonabizbac.com (the “Site”) or otherwise communicate with us (collectively, the “Services”). For purposes of this privacy policy, “you” means you as the user of the services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this privacy policy.

Please read this privacy policy carefully. By using and accessing any of the services, you agree to the collection, use, and disclosure of your information as described in this privacy policy. If you do not agree to this privacy policy, please do not use or access any of the services.

Changes to this Privacy Policy

We may update this privacy policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised privacy policy on the site, update the “last updated” date and take any other steps required by applicable law.

Information We Collect Directly from You

We collect your personal data when you place an order, contact our customer care team, sign up for our marketing communications, browse our website, or use other services offered by our website. The data we collect includes details you provide to us (e.g., name, shipping and billing addresses, etc.) and data regarding your shopping habits and the pages and products you have viewed from your use of the website.

We process the personal data required to complete and dispatch your purchase, including your name, billing address, delivery address, payment details, mobile number, telephone number, and email address. We collect your email address to send you a confirmation of your order; we collect your telephone number so that we can contact you if there are any issues with the order.

When registering an account, we collect your name, email address, country, and additional data regarding your marketing preferences. If you provide us with someone else’s data – for example, if you purchase a product to be delivered to a friend or as a gift – we will collect and process the personal data required to complete the transaction, such as the name, delivery address, and other contact details for your friend. If you are receiving an item as a gift, we will process your data only to fulfill the gift request and our contractual obligations.

We do not receive, collect, process, register, or store any credit card information from our online customers and we have no access to this data.

How We Use Your Personal Information

• Providing products and services. We use your personal information to provide you with the services to perform our contract with you, including to process your payments, fulfill your orders, send notifications related to your account, purchases, returns, exchanges, or other transactions, create and manage your account, arrange for shipping, facilitate any returns and exchanges, and enable you to post reviews.

• Marketing and advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising, and promotional communications by email, text message, or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the services and advertising on our site and other websites.

• Security and fraud prevention. We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. If you choose to use the services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.

• Communicating with you. We use your personal information to provide customer support and improve our services. This is in our legitimate interest to be responsive to you, provide effective services, and maintain our business relationship with you.

Cookies

Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.

‍

Does Ramona Bizbac Share Your Information with Others?

Ramona Bizbac does not share your personal information with third parties except as necessary to provide our services or when required by law. Information may be shared with trusted service providers, such as payment processors, shipping companies, or other entities that facilitate our services. All our partners adhere to privacy and data security requirements in compliance with applicable law.

Customer Rights for Personal Data Processing

In accordance with applicable data protection laws, customers have the following rights regarding the processing of their personal data:

1. Right of Access

• You have the right to request information about the personal data we hold about you, including the purposes of processing and categories of data processed.

2. Right to Rectification

• You may request the correction of inaccurate personal data or the completion of incomplete data.

3. Right to Erasure (“Right to be Forgotten”)

• You have the right to request the deletion of your personal data under certain conditions, such as when the data is no longer necessary for the purposes for which it was collected or if you withdraw your consent.

4. Right to Restrict Processing

• You can request the restriction of processing in specific situations, such as if you contest the accuracy of the data or consider the processing unlawful.

5. Right to Data Portability

• You have the right to request the transfer of your personal data to another controller in a structured, commonly used, and machine-readable format, if technically feasible.

6. Right to Object

• You may object to the processing of your personal data at any time, based on your specific situation, when the processing is based on a legitimate interest. Additionally, you have the right to object to processing for direct marketing purposes.

7. Right to Withdraw Consent

• Where processing is based on consent, you have the right to withdraw it at any time. Withdrawal of consent will not affect the legality of processing conducted prior to withdrawal.

8. Right to Lodge a Complaint

• If you believe your rights regarding the processing of your personal data have been violated, you have the right to lodge a complaint with the relevant data protection authority.

To exercise these rights, please contact us at office@ramonabizbac.com

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

‍